With over 230 centres nationwide, Halfords Autocentres, is the leading MOT and car service, repairs and tyres specialist in the UK. Autocentre Managers recognised that improved automation, through enhanced data integration, was critical to facilitate the planned expansion. Entity implemented a distributed Autocentre management solution that managed both the head office and Autocentre elements of the business and exchanged information between the two. Read our case study.
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- Time to Market down by 50%
- Europe-wide localisation costs down by 67%
- ROI in 6 weeks.
This Japanese company is one of the largest motor manufacturers in the world. Its European Head Office is responsible for the co-ordination of services and operations in over 30 countries in Europe (the EU and more), including the provision of Aftersales Service.
Any manufacturer of a complex product, in this case a vehicle, that has significant after sales, service and repair requirements, must maintain and make available, an accurate, structured and current repository of the Service Publications for each and every model variant that they produce. For a global organisation operating in many countries, producing many models and many variants of each model, tens of thousands of Service Publications need to be provided in multiple languages and, under Euro 5 Regulations, must be made available to independent repairers.
For this Automotive manufacturer, the complexity and cost of managing this process were spiralling out of control. Entity were asked to provide a solution. Read our case study.
